Key Responsibilities:

• Develop and implement a comprehensive community engagement strategy.
• Manage and grow our online communities across various social platforms (Facebook, Twitter, Instagram, LinkedIn, etc.).
• Create engaging, on-brand content, including posts, blogs, newsletters, and videos.
• Monitor, track, and report on feedback and online reviews.
• Coordinate with the marketing team to ensure brand consistency.
• Liaise with Development and Sales departments to stay updated on new products and features.
• Organize and participate in events to build community and boost brand awareness.
• Respond to comments and customer queries promptly.
• Monitor and report on feedback and online reviews.
• Network with industry professionals and influencers via social media.
• Build relationships with customers, potential customers, industry professionals, and journalists.

Qualifications:

• Proven work experience as a community manager or similar role.
• Experience in planning and leading community initiatives.
• Ability to identify and track relevant community KPIs.
• Excellent verbal communication and writing skills.
• Hands-on experience with social media management.
• Knowledge of online marketing and marketing channels.
• Attention to detail, critical-thinker, and problem-solver.
• Bachelor's degree in Marketing, New Media, or relevant field.

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